Group FAQs

Frequently asked questions for groups

How many people are considered a group?
In general, HI-San Francisco hostels consider 8 or more people traveling together a group. If you have a smaller group but still have trip questions, please contact us. We are happy to help you!

Is it possible to make a group reservation online?
Sorry, we cannot accept online group reservations because group trips require careful planning and special arrangements. Instead, our group request form is an easy way to contact us about your itinerary. A staff member will work with you to determine all your requirements, finalize your reservation, and help to make your group's stay comfortable and trouble-free.

Do all of your hostels accept group reservations?
Yes, all Hostelling International USA hostels accept group reservations based on availability, including all three locations in San Francisco. Because each group is unique, our staff will help you decide which of our San Francisco locations is ideal for your group.

Can I book activities for my group?
Yes, our group sales staff will discuss the many opportunities available to you in San Francisco, including hostel activities and group tours, and discounted attractions in the city.

What do I do if my group wants to visit several hostels?
This is easy to do. Simply inform our staff of your plans using our group request form. We'll send you information on availability in San Francisco and help you coordinate your reservation with other hostels.

How can I make group reservations for hostels outside the United States?
HI-USA's national group sales director will answer your questions. Please contact the director at This e-mail address is being protected from spam bots, you need JavaScript enabled to view it with your information, including destination, group size, and prospective dates.